Bank of America Broadway on Hennepin subscribers

SUBSCRIBER LOGIN

Bank of America Broadway on Hennepin  subscriber benefits:

Best seats

Secure your seats with the opportunity to improve seating*
every year.

Exchange

Exchange* your tickets for another performance of the same show.

Online upgrade and ticket management

Upgrade* your seats online, purchase additional tickets
and more.

Monthly payments

Break up the cost of your subscription into payments automatically charged to your credit card with no additional fee or interest. (The payment plan is not available after August 1, 2019.)

Season ticket automatic renewal*

The easiest way to renew! Know that your seats are yours every season — automatically (at no additional charge).

*Subject to availability. The difference must be paid when exchanging into a higher-priced seating location or performance. Some restrictions apply.

Access your mobile tickets

Preparing for your show? If you are using mobile tickets, please follow these steps prior to your arrival for quick and frustration-free entry to the theatre:

  1. Log into Account Manager.
  2. Select upcoming event to reveal your tickets.
  3. If you have guests arriving separately, now is a great time to transfer tickets to them (they will need to create an account in order to accept the tickets).
  4. Then, follow instructions provided to add tickets to your phone.
  5. Be sure to charge your mobile device the day of the show.

 Doing this in advance means you won’t need internet connection at the theatre.

2019 - 2020 Bank of America Broadway on Hennepin

The Phantom of the Opera

November 20 - December 1
Presented by Hennepin Theatre Trust

Cameron Mackintosh’s spectacular new production of Andrew Lloyd Webber’s The Phantom of the Opera  will make a triumphant return to Minneapolis as part of its North American tour. Hailed by critics as “bigger and better than ever before,” this production…

2019 - 2020 Bank of America Broadway on Hennepin

The Band’s Visit

December 10 - 15
Presented by Hennepin Theatre Trust

The critically acclaimed smash-hit Broadway musical The Band’s Visit is the winner of 10 Tony Awards, including Best Musical, making it one of the most Tony-winning musicals in history.  It is also a Grammy Award® winner for Best Musical Theater…

2019 - 2020 Bank of America Broadway on Hennepin

Jesus Christ Superstar

January 21 - 26, 2020
Presented by Hennepin Theatre Trust

In celebration of its 50th anniversary, a new mesmerizing production comes to North America. Originally staged by London’s Regent’s Park Open Air Theatre, this production won the 2017 Olivier Award for Best Musical Revival garnering unprecedented reviews and accolades. Jesus…

2019 - 2020 Bank of America Broadway on Hennepin

Blue Man Group

Speechless Tour
February 4 - 9, 2020
Presented by Hennepin Theatre Trust
On Sale: Fri, Nov 1 at 10:00 am

More than 35 million people around the world have experienced the smash hit phenomenon that is Blue Man Group, and now it’s your turn! Blue Man Group returns to Minneapolis for a limited engagement in a brand new tour. It’s…

2019 - 2020 Bank of America Broadway on Hennepin

My Fair Lady

March 3 - 8, 2020
Presented by Hennepin Theatre Trust

From Lincoln Center Theater comes “a sumptuous new production of the most perfect musical of all time” (Entertainment Weekly), Lerner & Loewe’s MY FAIR LADY. Boasting such classic songs as “I Could Have Danced All Night,” “The Rain in Spain,”…

2019 - 2020 Bank of America Broadway on Hennepin

Anastasia

March 24 - April 5, 2020
Presented by Hennepin Theatre Trust

The romantic and adventure-filled new musical ANASTASIA is at home in Minneapolis at last! This dazzling show will transport you from the twilight of the Russian Empire to the euphoria of Paris in the 1920s, as a brave young woman…

2019 - 2020 Bank of America Broadway on Hennepin

Frozen

May 6 - 31, 2020
Presented by Hennepin Theatre Trust

FROZEN is the timeless tale of a family pulled apart by a mysterious secret. As one sister struggles to find her voice and harness her powers within, the other embarks on an epic journey to bring her family together once…

2019 - 2020 Bank of America Broadway on Hennepin

Summer: The Donna Summer Musical

July 14 - 19, 2020
Presented by Hennepin Theatre Trust

She was a girl from Boston with a voice from heaven, who shot through the stars from gospel choir to dance floor diva. But what the world didn’t know was how Donna Summer risked it all to break through barriers,…

2019 - 2020 Bank of America Broadway on Hennepin

Come From Away

August 11 - 23, 2020
Presented by Hennepin Theatre Trust

Broadway’s COME FROM AWAY is a Best Musical winner all across North America! This New York Times critics’ pick takes you into the heart of the remarkable true story of 7,000 stranded passengers and the small town in Newfoundland that…

Please read this page to ensure all of your subscriber questions are addressed. Need more info? Email us at info@hennepintheatretrust.org or call 1.800.859.SHOW (7469) Monday through Friday from 10 a.m. to 5 p.m. CT.

How do I access my mobile tickets for a show?

  1. Log into Account Manager.
  2. Select upcoming event to reveal your tickets.
  3. If you have guests arriving separately, now is a great time to transfer tickets to them (they will need to create an account in order to accept the tickets).
  4. Then, follow instructions provided to add tickets to your phone.
  5. Be sure to charge your mobile device the day of the show. Doing this in advance means you won’t need internet connection at the theatre.

When will we be able to request extra tickets to shows?

Subscribers may order additional tickets before they go on sale to the general public. Simply log into your online account to purchase additional tickets for family and friends.

Can I change or upgrade my seats for this season?

Subscription seat upgrades are no longer available for the 2019-2020 season.

Can I change my tickets for a show to another date?

As a season subscriber, you may exchange your tickets for another performance of the same production.

Exchanges may be made for free online (see below) or in person at the State Theatre Box Office, and by calling the Season Subscriber Hotline at 1.800.859.SHOW (7469) (fees apply). You must have your tickets in hand for exchanges by phone. All ticket exchanges must be processed at least 24 hours prior to the performance you are originally scheduled to attend. If your show is on a weekend, please complete your exchanges by 5 p.m. on the Friday prior to your performance.

Please note: Ticket exchanges for Disney’s Frozen and The Phantom of the Opera must be completed no later than 72 hours prior to your originally scheduled performance.

When do I need to renew my subscription by?

The renewal window for the 2019-2020 season is closed. We will announce the 2020-2021 season this winter.

When will I receive my season tickets?

For renewed subscribers who chose mail delivery, your 2019-2020 season tickets have been mailed to the address listed on your account. If they have not arrived, please contact us at 800-859-7469 for assistance in getting your tickets.

Renewed and new subscribers with eTicket (mobile) delivery, your tickets are now available to view in Account Manager. You can add them to your digital wallet, make exchanges, or forward to a friend at any time. Regardless of if you selected mail or opted to go mobile, your tickets are always in your account for your convenience.

Who do I call if I lose my tickets?

If you lose your tickets, please call the box office or season subscriber hotline immediately. For security, lost tickets will only be reprinted the day of the show. Season subscribers can pick up their tickets at the will-call window one hour prior to the performance (please present photo ID). 

Will the show be canceled due to weather?

All performances will go on as scheduled. If you miss a performance due to inclement weather, please contact the box office (612.339.7007) or the season subscriber hotline (800.859.7469) for possible reseating options within the same production. All reseating is subject to availability. Missed performances cannot be refunded or exchanged. Some performances may not offer reseating options.

What are my options if I am unable to attend a performance?

Unable to attend a performance? Donate your tickets to Hennepin Theatre Trust’s Access program, which provides complimentary tickets to community organizations. It’s tax deductible for the full value of the tickets. To donate your tickets, simply call 612.455.9536 by 5 p.m. on the day of your performance or by 5 p.m. Friday, if your performance is on a weekend.

TERMS AND CONDITIONS: Season Subscriptions, and all Tickets and Additional Tickets purchased under any Subscription, are subject to the Broadway Across America® Standard Season Subscription Terms and Conditions posted on our website at BroadwayAcrossAmerica.com/SubscriberTerms. By purchasing a Season Subscription, you agree to such Terms and Conditions.

Prices, shows, dates, schedules, venues, and artists are subject to change without notice.

*Comparable seating locations are not guaranteed. When exchanging into a higher-priced seat/performance, the price difference must be collected when processing the exchange. Refunds for the difference, if you exchange into a lesser-priced seat/performance, will be processed within 7-10 business days following the exchange. Due to the popularity of some shows, ticket exchanges may not be available, or only for a limited window of time. Missed performances cannot be refunded.

**Pricing for additional ticket purchases includes a $10 per ticket service fee and a $5 per ticket historic restoration fee. Each account may purchase up to four (4) additional tickets for shows within the season package and up to eight (8) for season options, while supplies last. Any tickets purchased over the limit will be canceled without notice. Due to demand for the season, availability of seats is limited. Seating locations for additional tickets are subject to availability. Prices are subject to change without notice.