Health and safety protocols in our theatres

Health and safety protocols in our theatres

Please continue to check this page for the most up-to-date safety protocols.

Please note that certain shows and events may have specific health and safety requirements. Check the event page for the most current information. We will only list policies on the event page if they are different from the protocols identified above.

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Vaccination no longer required

  • Our theatres will no longer require proof of vaccination or negative COVID test results to attend performances (unless otherwise indicated), at the historic Orpheum, State and Pantages theatres, The Hennepin and 824 Hennepin.

Face coverings no longer required

  • Mask requirements vary by show (or event). While masks are not required (unless otherwise indicated), they are recommended for all shows.
Contactless entry and ticketing

  • Your phone will be your ticket to get in, and we encourage you to use a debit or credit card at the box office when buying tickets
  • We will have upgraded ticket scanning stations to limit contact between patrons and staff
Hand sanitizing stations

  • Hand sanitizing stations will be installed throughout the venue
  • Anti-bacterial soap will be provided in all restrooms
Enhanced cleaning

  • Extensive cleaning and increased frequency of disinfecting procedures for all high-touch areas in the theatre
  • Touchless faucets and toilets have been installed
  • Ensuring all employees are trained in vigilant hand washing techniques and cleaning protocols
Staff health checks

  • We are continuing to monitor the health of our staff and asking those with the slightest of symptoms to not come to work
  • All staff members working within the venues are vaccinated and are encouraged to wear masks during events
HVAC systems

  • Our air handling systems are operating to full design capabilities to maximize the number of air exchanges per hour, and we have enhanced the filtration

For ticketing inquiries or accessibility questions related to the venue’s COVID-19 policies, email us at [email protected] or call us at 612.339.7007. For general questions, please contact us.

Hennepin Theatre Trust acknowledges that personal safety is also a concern among many visitors. The Trust will be employing on-site security services in our historic theatres and The Hennepin to connect to emergency services when needed and provide our guests with a safe experience.

We are also engaging with our patrons, donors, and community and civic leaders to listen to their comments, share information and advise on effective solutions to the challenges endured during the past year. We are also working closely with Downtown Council, DID Ambassadors, community organizations such as MAD DADS YouthLink and the City of Minneapolis Office of Violence Prevention, the hospitality industry and business leaders to better inform and implement our safety measures.

Downtown is open and is already welcoming visitors with the return of sporting events, restaurants, live music and gatherings. You can keep track of all the up-to-date information at