Vaccine policy and safety protocols in our theatres

Vaccine policy, safety protocols and scheduling updates in our theatres

Our highest priority is the health and wellness of all visitors to our venues. After months of preparation and planning for the return of in-person events, here are our additional layers of defense against COVID-19. Please continue to check this page for the most up to date schedule and safety protocols.

Here’s what you can expect when you return to all performances at the historic Orpheum, State and Pantages theatres:

Proof of full COVID-19 vaccination required to enter

  • All vaccine-eligible guests aged 12 and over will be required to provide proof of full vaccination.
  • Children 11 and younger will not be required to show proof of a negative test.
  • A guest is considered fully vaccinated, with an FDA or WHO authorized vaccine, meaning their last dose must have been administered at least 14 days before attending the event.
  • The vaccinated guest must show proof of a COVID-19 vaccination with a physical vaccination card or a photograph of the card, or a digital vaccination record stored on a phone or electronic device. Proof must include the name of the person vaccinated, type of vaccine and date of the last dose administered. Self-reported vaccination records not verified by a third party health care provider are not acceptable.
  • A matching photo ID is required with a valid ticket for the event. Guests younger than age 18 without ID must be accompanied by an adult with proper identification.
  • Guests 12 and over who cannot be vaccinated due to a medical condition or sincerely held religious belief must provide proof of a negative COVID-19 PCR test taken within 72 hours prior to the performance or a negative COVID-19 antigen test taken within 24 hours prior to the performance. Proof must include the name of the person tested, type of test performed and date of negative test result. Self-reported negative test records not verified by a third party health care provider are not acceptable.
  • To schedule a free COVID-19 vaccination, please visit https://vaccineconnector.mn.gov/en-US/ for the latest scheduling information.
Mandatory face coverings

  • All guests are required to wear a face mask securely covering their mouths and noses in the venue (except while actively eating or drinking in designated areas). No gaiters, scarves or bandanas.
Contactless entry and ticketing

  • Your phone will be your ticket to get in, and we encourage you to use a debit or credit card at the box office when buying tickets
  • We will have upgraded ticket scanning stations to limit contact between patrons and staff
Hand sanitizing stations

  • Hand sanitizing stations will be installed throughout the venue
  • Anti-bacterial soap will be provided in all restrooms
Enhanced cleaning

  • Extensive cleaning and increased frequency of disinfecting procedures for all high-touch areas in the theatre
  • Touchless faucets and toilets have been installed
  • Ensuring all employees are trained in vigilant hand washing techniques and cleaning protocols
Staff health checks

  • We are continuing to monitor the health of our staff and enforce those with the slightest of symptoms to not come to work.
  • All staff members working within the venues are vaccinated and will be wearing a mask during events.
HVAC systems

  • Our air handling systems are operating to full design capabilities to maximize the number of air exchanges per hour, and we have enhanced the filtration.

If you have accessibility questions or require any additional assistance related to the venue’s COVID-19 policies, please email us at Accessible@BroadwayAcrossAmerica.com. For ticketing questions email us at MplsBoxOffice@BroadwayAcrossAmerica.com or call us at 612.339.7007. For general questions, please contact us.

Hennepin Theatre Trust acknowledges that personal safety is also a concern among many visitors. The Trust will be employing on-site security services in our historic theatres and The Hennepin to connect to emergency services when needed and provide our guests with a safe experience.

We are also engaging with our patrons, donors, and community and civic leaders to listen to their comments, share information and advise on effective solutions to the challenges endured during the past year. We are also working closely with Downtown Council, DID Ambassadors, community organizations such as MAD DADS YouthLink and the City of Minneapolis Office of Violence Prevention, the hospitality industry and business leaders to better inform and implement our safety measures.

Downtown is open and is already welcoming visitors with the return of sporting events, restaurants, live music and gatherings. You can keep track of all the up-to-date information at www.mplsdowntown.com/reanimation.


Rescheduled, postponed and canceled performances

Last updated September 2, 2021

For more information about scheduling changes for upcoming Broadway engagements, please visit our information page.

Broadway Update


Show titleStatusNew dates
90s Kickback ConcertRescheduled New date March 26, 2022
Ain’t Too Proud – The Life and Times of the TemptationsRescheduled New dates June 28 – July 3, 2022
An Evening with David SedarisRescheduled New date November 19, 2021
AnastasiaRescheduled New dates December 7 – 19, 2021
And That’s Why We DrinkPostponed New date TBD
Bert KreischerRescheduled New date November 18, 2021
CatsCanceledRefunds will be issued from the point of purchase.
Celtic ThunderRescheduledNew date March 27, 2022 at the State Theatre
Celtic WomanRescheduled New date April 14, 2021
Colin HayRescheduled New date March 24, 2022
Come From AwayRescheduled New dates January 11-23, 2022
CommissionedPostponed New date TBD
Disney’s FrozenRescheduled New dates September 30 – October 20, 2021
HadestownRescheduled New dates March 15-20, 2022
HamiltonRescheduled New dates April 4 – May 7, 2023
Heather McMahan: The Farewell TourRescheduled New date November 13, 2021
Jeanne RobertsonCanceledRefunds will be issued from the point of purchase.
Jeff FoxworthyRescheduled New date November 20, 2021
Jersey BoysRescheduled New dates February 3-5, 2022
Justin MooreRescheduled New date September 24, 2021 at the State Theatre
Kathleen Madigan: 8 O’Clock Happy Hour TourRescheduled New date October 23, 2021
MasterChef Junior Live!Rescheduled New date May 2, 2021
Moulin Rouge! The MusicalRescheduled New dates May 18-June 5, 2022
Oklahoma!Rescheduled New dates November 9–14, 2021
Patti SmithCanceledRefunds will be issued from the point of purchase.
Ron WhiteRescheduled New date April 30, 2022
Scribble ShowdownRescheduled New date December 5, 2021
The Mindset Tour with Simon SinekCanceledRefunds will be issued from the point of purchase.
Small Town MurderRescheduled New date March 11, 2022
The PromRescheduled New dates April 12-17, 2022
The Whispers with Stephanie Mills and Lenny WilliamsRescheduled New date October 30, 2021
Tiny Meat GangCanceledRefunds will be issued from the point of purchase.
Trolls Live!Postponed New date TBD
WardrunaRescheduled New date October 22, 2022
wellREDRescheduled New date September 25, 2021
Whitney CummingsRescheduled New date November 20, 2021
The BlendersCanceledRefunds will be issued from the point of purchase.
Peppa Pig's AdventureCanceledRefunds will be issued from the point of purchase.
Alan Parsons Live ProjectPostponed New date TBD
An Evening with Dead Can DancePostponed New date TBD

Ticketholders will be notified by email when new dates are confirmed.

Canceled: All tickets to canceled shows will be refunded through the original point of purchase. If you purchased from Ticketmaster, you will be automatically refunded the full cost of the ticket and fees to the original purchaser’s credit card. Due to the unprecedented volume of cancellations, you should expect to receive your refund in as soon as 30 days.

Postponed: All tickets purchased for the original show date will be honored when the rescheduled date is announced. We will be in touch as soon as possible with more information on the status of postponed events. If you have additional questions or are unable to attend the rescheduled performance, contact your point of purchase.

Rescheduled: All tickets for the original date will be honored. Customers who purchased e-tickets through Ticketmaster will be able to see the updated date and time by logging into their account. Customers with printed tickets from the box office may use the same tickets; there is no need to exchange for new tickets with the new date. If you have additional questions or are unable to attend the rescheduled performance, contact your point of purchase.