Hennepin Theatre Trust scheduling and safety update

Scheduling and safety update

Our highest priority is the health and wellness of all visitors to our venues. We are preparing to welcome you back responsibly with a seamless, improved guest experience. We are collaborating with state and local officials on new safety protocols at our theatres following public health guidelines to allow us to reopen at full capacity. Here’s what you can expect when you return:

Mandatory Face Coverings

  • Masks will be mandatory for everyone in the venue during the entire duration of their visit to better protect visitors, staff, vendors, crew and casts.
Contactless Entry and Ticketing

  • Your phone will be your ticket to get in, and we encourage you to use a debit or credit card at the box office when buying tickets.
  • We will have upgraded ticket scanning stations to limit contact between patrons and staff
  • Mobile food and beverage ordering will be available
Hand Sanitizing Stations

  • Hand sanitizing stations will be installed throughout the venue
  • Anti-bacterial soap will be provided in all restrooms
Enhanced Cleaning

  • Extensive cleaning and increased frequency of disinfecting procedures for all high-touch areas in the theatre
  • Touchless faucets and toilets have been installed
  • Ensuring all employees are trained in vigilant hand washing techniques and cleaning protocols
Staff Health Checks

  • We are continuing to monitor the health of our staff and enforce those with the slightest of symptoms to not come to work.
HVAC Systems

  • Our air handling systems are operating to full design capabilities to maximize the number of air exchanges per hour, and we have enhanced the filtration.

Hennepin Theatre Trust acknowledges that personal safety is also a concern among many visitors. We are committed to making sure that safety issues and concerns remain a priority as we look to reopen our theatre doors in September. The Trust will be employing on-site security services in our historic theatres and The Hennepin to connect to emergency services when needed and provide our guests with a safe experience.

We are also engaging with our patrons, donors, and community and civic leaders to listen to their comments, share information and advise on effective solutions to the challenges endured during the past year. We are also working closely with Downtown Council, DID Ambassadors, community organizations such as MAD DADS YouthLink and the City of Minneapolis Office of Violence Prevention, the hospitality industry and business leaders to better inform and implement our safety measures.

Downtown is open and is already welcoming visitors with the return of sporting events, restaurants, live music and gatherings. You can keep track of all the up-to-date information at www.mplsdowntown.com/reanimation.

We will continue to share plans about our reopening schedule and safety protocols. If you have accessibility questions or require any additional assistance related to the venue’s COVID-19 policies, please email us at Accessible@BroadwayAcrossAmerica.com or leave a message at 612.339.7007. For general questions, please contact us.

Rescheduled, postponed and canceled performances

Last updated July 13, 2021

For more information about scheduling changes for upcoming Broadway engagements, please visit our information page.

Broadway Update

Show titleStatusNew dates
90s Kickback ConcertRescheduled New date March 26, 2022
Ain’t Too Proud – The Life and Times of the TemptationsRescheduled New dates June 28 – July 3, 2022
An Evening with David SedarisRescheduled New date November 19, 2021
AnastasiaRescheduled New dates December 7 – 19, 2021
And That’s Why We DrinkPostponed New date TBD
Bert KreischerRescheduled New date November 18, 2021
Celtic ThunderRescheduled New date December 20, 2021 at the Orpheum Theatre
Celtic WomanRescheduled New date April 14, 2021
Colin HayRescheduled New date March 24, 2022
Come From AwayRescheduled New dates January 11-23, 2022
CommissionedPostponed New date TBD
Disney’s FrozenRescheduled New dates September 30 – October 20, 2021
HadestownRescheduled New dates March 15-20, 2022
HamiltonRescheduled New dates April 4 – May 7, 2023
Heather McMahan: The Farewell TourRescheduled New date November 13, 2021
Jeanne RobertsonRescheduled New date October 22, 2021
Jeff FoxworthyRescheduled New date November 20, 2021
Jersey BoysRescheduled New dates February 3-5, 2022
Justin MooreRescheduled New date September 24, 2021 at the State Theatre
Kathleen Madigan: 8 O’Clock Happy Hour TourRescheduled New date October 23, 2021
MasterChef Junior Live!Rescheduled New date May 2, 2021
Moulin Rouge! The MusicalRescheduled New dates May 18-June 5, 2022
Oklahoma!Rescheduled New dates November 9–14, 2021
Patti SmithCanceledRefunds will be issued from the point of purchase.
Ron WhiteRescheduled New date April 30, 2022
Scribble ShowdownRescheduled New date December 5, 2021
The Mindset Tour with Simon SinekCanceledRefunds will be issued from the point of purchase.
Small Town MurderRescheduled New date March 11, 2022
The PromRescheduled New dates April 12-17, 2022
The Whispers with Stephanie Mills and Lenny WilliamsRescheduled New date October 30, 2021
Tiny Meat GangCanceled
Trolls Live!Postponed New date TBD
WardrunaRescheduled New date October 2, 2021
wellREDRescheduled New date September 25, 2021
Whitney CummingsRescheduled New date November 20, 2021

Ticketholders will be notified by email when new dates are confirmed.

Canceled: All tickets to canceled shows will be refunded through the original point of purchase. If you purchased from Ticketmaster, you will be automatically refunded the full cost of the ticket and fees to the original purchaser’s credit card. Due to the unprecedented volume of cancellations, you should expect to receive your refund in as soon as 30 days.

Postponed: All tickets purchased for the original show date will be honored when the rescheduled date is announced. We will be in touch as soon as possible with more information on the status of postponed events. If you have additional questions or are unable to attend the rescheduled performance, contact your point of purchase.

Rescheduled: All tickets for the original date will be honored. Customers who purchased e-tickets through Ticketmaster will be able to see the updated date and time by logging into their account. Customers with printed tickets from the box office may use the same tickets; there is no need to exchange for new tickets with the new date. If you have additional questions or are unable to attend the rescheduled performance, contact your point of purchase.