Hennepin Theatre Trust
Hennepin Theatre Trust drives cultural and economic vitality in Minnesota through leadership of the dynamic Hennepin Theatre District in downtown Minneapolis and educational programming that reaches every area of the state. Its historic theatres — Orpheum, State and Pantages — light up Hennepin Avenue with top-tier entertainment, including the best of Broadway. The beautifully renovated building at 900 Hennepin expands the Trust’s capacity for diverse performances and events, and the organization’s transformation of the places and spaces outside the theatres create a vibrant, welcoming place for all. Annually, the Trust serves thousands of high school students statewide and brings hundreds of thousands of people to the Theatre District to experience art on the street and stage. Hennepin Theatre Trust is a nonprofit 501(c)(3) organization.
Hennepin Theatre Trust is an Equal Opportunity Employer Committed to Diversity, M/F/D/V.
This position directly reports to the digital marketing manager and is part of the external relations team. The external relations team is a collaborative group comprised of communications, public relations, and marketing professionals. It integrates consistent messaging internally and externally throughout all communications channels to support the vision of Hennepin Theatre Trust. This includes marketing Broadway shows and other entertainment, education and art activation initiatives, promotions of The Hennepin, and fundraising efforts.
The director of development oversees Hennepin Theatre Trust’s fundraising efforts. Scope includes donor cultivation, grants, sponsorships, major gifts, planned giving, annual campaigns, a strategic investment fund, and evaluation data. The director also strengthens the culture of philanthropy within the Trust and helps each department understand its role in fundraising.
Reporting to the donor stewardships supervisor, the donor stewardship coordinators are responsible for cultivating strong relationships with donors by delivering concierge ticketing services to qualifying donors. The role is often a donor’s first point of contact with the organization.
Reporting to the event operations manager, the event coordinator serves the mission of the Trust by delivering a high-level of customer service, purchasing concessions and supplies, and maintaining accurate and appropriate levels of inventory. The person in this role enjoys creating an exceptional renter and guest experience and motivates staff to do the same. As assigned, the event coordinator will advance, coordinate, and execute events.
Historic Theatre Group
Historic Theatre Group, LLC is contracted by Hennepin Theatre Trust to manage the State, Orpheum and Pantages theatres. Historic Theatre Group’s typical areas of employment include administration, back and front-of-house, booking, box office, concessions, finance, group sales, maintenance, and venue management. They also periodically hire part time box office sales associates, ushers, maintenance technicians, and bartenders.
The Performance Manager manages all ticketing aspects of State, Orpheum, and Pantages Theatre shows from confirmation to settlement, with a client and customer service focus. This role provides team-oriented leadership to Box Office Associates and resolves all customer, client, staff and technical challenges as part of the box office leadership team.
The House Services Manager is responsible for all aspects of the front of house operations at the Orpheum, State and Pantages Theatres in Minneapolis. This includes staffing, security, health and safety protocols, any front of house set-up and managing patron flow with events. The House Services Manager is responsible for the safety and overall patron experience as it relates to a friendly and welcoming customer service environment.