Hennepin Theatre Trust
Hennepin Theatre Trust drives cultural and economic vitality in Minnesota through leadership of the dynamic Hennepin Theatre District in downtown Minneapolis and educational programming that reaches every area of the state. Its historic theatres — Orpheum, State and Pantages — light up Hennepin Avenue with top-tier entertainment, including the best of Broadway. The beautifully renovated building at 900 Hennepin expands the Trust’s capacity for diverse performances and events, and the organization’s transformation of the places and spaces outside the theatres create a vibrant, welcoming place for all. Annually, the Trust serves thousands of high school students statewide and brings hundreds of thousands of people to the Theatre District to experience art on the street and stage. Hennepin Theatre Trust is a nonprofit 501(c)(3) organization.
Hennepin Theatre Trust is an Equal Opportunity Employer Committed to Diversity, M/F/D/V.
Reporting to the event manager, the primary role of the house manager is to deliver an exceptional guest experience while overseeing assigned events at 900 Hennepin. The house manager is responsible for the overall operation of assigned events and for making sure our client’s desired outcomes are met by ensuring service teams (bartenders, caterers, musicians/djs, etc.) are meeting or exceeding expectations and that events run smoothly by directing resources and, when needed, assisting in completing tasks. The house manager must be able to coordinate events, both big and small, simple and complex. The role must be able to quickly build trust with the client and respond to client’s needs in a timely, friendly fashion. In the absence of the event manager or operations manager, acts as the primary point of contact for client, guests and service team.
Reporting to the event manager, the primary role of the bartender is to deliver exceptional customer service while responsibly providing concessions service to guests of 900 Hennepin. The bartender is responsible for bar preparation, over all cleanliness, shift sales reconciliations, and end of shift clean up. The bartender must deliver high-quality service using proper food and beverage handling best practices. The role is also responsible for ensuring we are not over serving nor serving anyone underage.
The director of finance provides strategic advice to leadership, oversees a comprehensive set of controls designed to ensure exceptional stewardship, and maintains the accuracy of financial data. The person in this role is highly attuned to the needs of the organization and provides useful guidance to the CEO, CAO, board members and internal budget owners. The position submits timely and accurate financial information, ensuring leaders can make sound decisions and set an accurate direction for the organization. Additionally, the role ensures that the Trust has the records and procedures in place to conduct successful audits.
Historic Theatre Group
Historic Theatre Group, LLC is contracted by Hennepin Theatre Trust to manage the State, Orpheum and Pantages theatres. Historic Theatre Group’s typical areas of employment include administration, back and front-of-house, booking, box office, concessions, finance, group sales, maintenance, and venue management. They also periodically hire part time box office sales associates, ushers, maintenance technicians, and bartenders.
The Historic Theatre Group is now hiring part-time positions for the Front of House Management team. We are looking for upbeat, creative problem solvers with great customer service and interpersonal skills. Previous experience in the live entertainment industry is preferred; supervisory and customer service experience is a plus. Evenings and weekends will be required.
The Historic Theatre Group is now hiring part-time positions for the box office team. We are looking for upbeat, creative problem solvers who thrive in a fast-paced and fun retail environment. Great customer service and interpersonal skills are essential. This challenging position utilizes multiple software systems to sell tickets to diverse customers, for a wide variety of events at three unique venues. Previous box office experience is preferred; Ticketmaster or Archtics ticketing software experience is a plus. Flexible daytime availability is desired, evenings and weekends will also be available for scheduling.
The box office supervisor manages the daily operations of the State Theatre Box Office, with a client and customer service focus. Provides team-oriented leadership to full-time and part-time box office associates. Resolves all customer, client, staff and technical challenges as part of the box office leadership team.