Hennepin Theatre Trust
Hennepin Theatre Trust drives cultural and economic vitality in Minnesota through leadership of the dynamic Hennepin Theatre District in downtown Minneapolis and educational programming that reaches every area of the state. Its historic theatres — Orpheum, State and Pantages — light up Hennepin Avenue with top-tier entertainment, including the best of Broadway. The beautifully renovated building at 900 Hennepin expands the Trust’s capacity for diverse performances and events, and the organization’s transformation of the places and spaces outside the theatres create a vibrant, welcoming place for all. Annually, the Trust serves thousands of high school students statewide and brings hundreds of thousands of people to the Theatre District to experience art on the street and stage. Hennepin Theatre Trust is a nonprofit 501(c)(3) organization.
Hennepin Theatre Trust is an Equal Opportunity Employer Committed to Diversity, M/F/D/V.
Hennepin Theatre Trust is soliciting proposals for the development of public awareness campaign that supports the reconstruction of Hennepin Avenue from Washington Avenue to 12th Street. This campaign will support the goals of the project by shifting attitudes and perspective of the reconstruction project from disruption and frustration to an anticipation for the revamped Hennepin Avenue; developing strategies and content to reach the diverse population of the area; providing information regarding the benefits of the reconstruction; and developing a plan to celebrate the last 100 years of the Hennepin Theatre District.
Hennepin Theatre Trust has an opportunity for a full-time human resources generalist. Reporting to the chief administrative officer (CAO), the person in this role manages and implements a variety of programs, policies and processes in service of a productive, collaborative and inclusive work environment. Responsibilities include, but are not limited to, facilitating the hiring and onboarding process, managing our performance and development program, and assisting the CAO by leading projects related to diversity, organizational design, organization effectiveness and workforce planning. The person in this role will also manage employee relations, coach managers and employees, ensure compliance and safety standards are maintained, maintain job descriptions and oversee third party payroll processing and benefits administration partners. It is essential that the human resources generalist have a successful track record weaving diversity, equity and inclusion (DEI) into all aspects of the employee life cycle and be able to model strong leadership and collaboration skills.
Reporting to the director of development, the development officer for major gifts and planned giving identifies both major gift and planned giving prospects to aid Hennepin Theatre Trust in carrying out its mission. The role is responsible for conducting prospect research, maintaining a major gift portfolio of approximately 70 qualified prospects at any given time, and guiding donor prospects through the complete giving cycle through effective moves management. The role is also responsible for managing the Trust’s planned giving program, including cultivation, solicitation, stewardship, as well as developing and managing recognition efforts for all planned gift donors.
Reporting to the development officer for annual giving, the donor stewardship coordinator is chiefly responsible for delivering concierge ticketing services to the Trust’s donors who qualify for such services. The role is often a donor’s first point of contact with the organization. As such, this position requires excellent customer service skills, problem-solving ability, impeccable written and verbal communication skills, and an ability to talk about the philanthropic work of the organization that demonstrate the social impact of the donor’s gifts. This position also supports the development officer for annual giving by working on direct mail appeals and executing special donor events. This position also requires sharing information with the various development officers so that any follow-up actions across the various development functions can be identified and executed.
Reporting to the event manager, the primary role of the house manager is to deliver an exceptional guest experience while overseeing assigned events at 900 Hennepin. The house manager is responsible for the overall operation of assigned events and for making sure our client’s desired outcomes are met by ensuring service teams (bartenders, caterers, musicians/djs, etc.) are meeting or exceeding expectations and that events run smoothly by directing resources and, when needed, assisting in completing tasks. The house manager must be able to coordinate events, both big and small, simple and complex. The role must be able to quickly build trust with the client and respond to client’s needs in a timely, friendly fashion. In the absence of the event manager or operations manager, acts as the primary point of contact for client, guests and service team.
Reporting to the event manager, the primary role of the bartender is to deliver exceptional customer service while responsibly providing concessions service to guests of 900 Hennepin. The bartender is responsible for bar preparation, over all cleanliness, shift sales reconciliations, and end of shift clean up. The bartender must deliver high-quality service using proper food and beverage handling best practices. The role is also responsible for ensuring we are not over serving nor serving anyone underage.
Historic Theatre Group
Historic Theatre Group, LLC is contracted by Hennepin Theatre Trust to manage the State, Orpheum and Pantages theatres. Historic Theatre Group’s typical areas of employment include administration, back and front-of-house, booking, box office, concessions, finance, group sales, maintenance, and venue management. They also periodically hire part time box office sales associates, ushers, maintenance technicians, and bartenders.
The Historic Theatre Group is now hiring part-time positions for the Front of House Management team. We are looking for upbeat, creative problem solvers with great customer service and interpersonal skills. Previous experience in the live entertainment industry is preferred; supervisory and customer service experience is a plus. Evenings and weekends will be required.