Hennepin Theatre Trust
Hennepin Theatre Trust drives cultural and economic vitality in Minnesota through leadership of the dynamic Hennepin Theatre District in downtown Minneapolis and educational programming that reaches every area of the state. Its historic theatres — Orpheum, State and Pantages — light up Hennepin Avenue with top-tier entertainment, including the best of Broadway. The beautifully renovated building at 900 Hennepin expands the Trust’s capacity for diverse performances and events, and the organization’s transformation of the places and spaces outside the theatres create a vibrant, welcoming place for all. Annually, the Trust serves thousands of high school students statewide and brings hundreds of thousands of people to the Theatre District to experience art on the street and stage. Hennepin Theatre Trust is a nonprofit 501(c)(3) organization.
Hennepin Theatre Trust is an Equal Opportunity Employer Committed to Diversity, M/F/D/V.
Reporting to the event operations manager, the primary role of the bartender is to deliver exceptional customer service while responsibly providing concessions service to guests of The Hennepin. The bartender is responsible for bar preparation, over all cleanliness, shift sales reconciliations, and end of shift clean up.
Reporting to the event operations manager, the event coordinator serves the mission of the Trust by delivering an exceptional renter and guest experience and motivates staff to do the same. The person in this role advances and coordinates assigned events. They often act as event lead, overseeing staff and ensuring the event meets or exceeds our client’s outcomes.
Reporting to the event operations manager, the primary role of the event lead is to deliver an exceptional guest experience while overseeing assigned events at The Hennepin. The event lead is responsible for the overall operation of assigned events and for making sure our client’s desired outcomes are met.
The marketing coordinator supports the mission of the Trust by providing administrative support to the external relations team. Key responsibilities include, but are not limited to, processing settlements for Broadway shows, managing print collateral, preparing meeting agendas, compiling, and sending meeting notes, and managing the Trust’s public email inbox. An elevated level of customer service is required for the role in addition to organizational skills, communication skills and strong attention to detail.
Reporting to the security supervisor, the security specialist is responsible for establishing a welcoming, inclusive, and safe environment for guests and employees at our event center, The Hennepin, and at 824 Hennepin, the home of Brave New Workshop. It is also a priority to protect the Trust’s property and assets. It is essential that this person be friendly and professional while establishing and maintaining a safe environment.
Historic Theatre Group
Historic Theatre Group, LLC is contracted by Hennepin Theatre Trust to manage the State, Orpheum and Pantages theatres. Historic Theatre Group’s typical areas of employment include administration, back and front-of-house, booking, box office, concessions, finance, group sales, maintenance, and venue management. They also periodically hire part time box office sales associates, ushers, maintenance technicians, and bartenders.
Ushers are one of the primary customer service components for the State, Orpheum and Pantages Theatres. They are the main contact for our guests, and are charged with the responsibility of creating a positive and inviting atmosphere for guests to enjoy the wide variety of performances that our theatres provide.
The Event Manager is the “go-to” person for each event held at the theatres. They are charged with the responsibility of ensuring a well-run and pleasant experience for our guests, as well as show personnel and maintaining a professional standard by all theatre employees.
The Floor Captain accomplishes a vital role in creating an enjoyable experience for all guests on behalf of Historic Theatre Group. They work closely with the Event Manager to manage the event and supervise the Ushers in their assigned areas of the theatres. In addition, the Floor Captain is charged with streamlining communication and processes for a successful event.