Donor FAQs

Learn more about your donor benefits here, or check out frequently asked questions below!

How do donors request tickets for Hamilton?

Given the popularity of HAMILTON, we will receive notice from the show when we are able to start accepting donor ticket requests. Please make sure your email address is current, and we will send an update as soon as we have detailed information regarding donor tickets for HAMILTON.

Why should I support Hennepin Theatre Trust?

Your support helps us fulfill our mission of creating positive change through the arts. Whether it’s a family attending a Broadway show for the first time at a historic theatre, to a local artist transforming a vacant storefront into an urban art installation — we exist to make the arts a part of your everyday life.

When you give to the Trust, you support:

  • the hundreds of artists bringing visual art to underused spaces;
  • the thousands of students and families across Minnesota engaged in our community education programming;
  • and the millions who visit WeDo™, the West Downtown MPLS Cultural District, and experience our urban performing arts center every year.

How can I learn more about becoming a donor?

Please see or email us at

What is the “Advance Access” donor benefit?

Advance Access allows you to purchase tickets to select performances in our three historic theatres – the Orpheum, State and Pantages  – before the general public. Please note that best available seating is not guaranteed, and ticket limits will apply.

Does Advance Access apply to all shows?

No. Qualifying shows are non-Broadway and presented by Hennepin Theatre Trust. Our Bank of America Broadway on Hennepin Season is not included.

How much do I need to donate to receive Advance Access to Trust presented shows?

If you donate $95 or above annually, you will receive the advance access benefit.

How will I know which shows qualify for Advance Access?

Watch your inbox! We’ll email you with any applicable offers, including instructions on how to take advantage.

Are there ticket limits on Advance Access tickets?

Yes, the limits will vary by show. The email notification will contain ticket limit information.

When can I request tickets for the 2018-2019 Bank of America Broadway on Hennepin Season?

The 2018-2019 Bank of America Broadway on Hennepin Season will be announced Monday, February 12– donors will receive an email directly following the announcement at 1:45 p.m. where they can request tickets through March 12.

 How do you fulfill donor requests?

Donor tickets are filled starting at the Guarantor level, followed by Financier, and so on. Within each donor level, tickets are filled on a first-come, first-served basis, as the donor ticketing form is time-stamped.


As a donor, are my tickets guaranteed?

There are a finite number of tickets for every Broadway show – Season Subscribers are guaranteed their seats and a certain percentage is held for groups, donors and the public on-sale. As interest in subscriptions, donors and groups increase, ticket availability decreases for all.

How do I ensure access to tickets for the shows I want to see?

The best way to ensure access to every show is by purchasing a 2018-2019 Bank of America Broadway on Hennepin Season Subscription. Learn more here.

How do ticket limits work?

Ticket limits allow us the chance to accommodate our donor base with the best available seating.

When I request tickets, am I making a purchase?

No, you are only making a request – we will inform you if your tickets are confirmed after May 15.


For more information about becoming a donor, please contact us: